GENERAL TERMS AND CONDITIONS

STUDIO CUOIO bv ‘Design and Production House of Luxury Accessories’ based in Belgium.


1. Scope of Application

1.1. The application of these general terms and conditions constitutes a determining condition of STUDIO CUOIO's consent. Any order placed implies the full and unconditional acceptance by the Client of these general terms and conditions and excludes the application of any possible general terms and conditions of the Client. STUDIO CUOIO reserves the right to modify these general terms and conditions at any time, without prior notification. These modifications shall apply to all orders placed by the Client.

1.2. These general terms and conditions can only be deviated from by a prior written agreement from STUDIO CUOIO.

1.3. These general terms and conditions are accessible at any time on the STUDIO CUOIO website (www.studiocuoio.com) so that by placing an order with STUDIO CUOIO, the Client confirms their acceptance of these general terms and conditions at any time, without prior notification.


2. Order

2.1. To place an order, the Client selects the Product(s) or Service(s) they wish to order and informs STUDIO CUOIO by phone, mail, email, or any other means. STUDIO CUOIO sends the Client an order form/quotation/offer related to these Products and/or Services. The order form or quotation contains a mention reminding the Client of the application of these general terms and conditions. The Client must then accept the offer proposed by STUDIO CUOIO to confirm their order. Payment of the deposit invoice by the Client constitutes acceptance of the offer.

2.2. STUDIO CUOIO reserves the right to suspend or refuse the order, especially if the data communicated by the Client proves to be manifestly incorrect or incomplete.


3. Offer

3.1. Quotations and/or offers do not bind STUDIO CUOIO unless signed by the Client.

3.2. The validity period of offers issued by STUDIO CUOIO is 30 days.

3.3. The prices indicated in the offer are only for the sale of the Products or the provision of the Services described therein, excluding all other services.

3.4. The price offer is made based on the information provided by the Client. In the event of any modifications to the requested service, STUDIO CUOIO is authorized to review the initially fixed price. Any modification to the order must be expressly approved by STUDIO CUOIO.


4. Prices and Payment

4.1. All prices are indicated in euros, excluding VAT.

4.2. Upon receipt of the Client's order form by STUDIO CUOIO, STUDIO CUOIO issues its invoice corresponding to 100% of the price of the Products ordered by the Client.

4.3. Invoices are payable immediately or at any other deadline explicitly mentioned on them, to the credit of STUDIO CUOIO's account, and in any case, before the delivery of the Product(s) and/or Service(s) ordered by the Client.

4.4. In the event of non-payment of any invoice by the due date, the Client shall be liable, automatically and without formal notice, for interest at the rate of 12% per annum, as well as a fixed and irreducible indemnity of 15% of the unpaid amount, with a minimum of €75.

4.5. Any claim relating to an invoice must be transmitted no later than eight calendar days after its receipt. Otherwise, the Client shall no longer be entitled to contest this invoice.


5. Delivery

5.1. The delivery terms for all orders are Delivvery At Place (DAP). Full prepayment is required just before shipment. Transportation costs will be calculated based on the ordered value and cannot be claimed for other orders. The delivery times indicated by STUDIO CUOIO are indicative only and do not bind STUDIO CUOIO. A delay in delivery shall not give rise to any compensation, termination of the contract, suspension of the Client's obligations, or payment of damages by STUDIO CUOIO to the Client.

5.2. The order is delivered to the Client or executed only after its full payment. The transfer of ownership and risk occurs at the time when the order is fully paid.

5.3. When circumstances make it impossible to execute the delivery or service - especially in all cases of force majeure such as strikes, lockouts, accidents, illness, bad weather, blockade, import or export prohibition, cessation of production or delivery by the supplier, etc. - STUDIO CUOIO expressly reserves the right to terminate its commitments to the Client, all without compensation.


6. Intellectual Property

The Client has no intellectual property rights over the Products sold. The Client is not authorized to modify, reproduce, rent, borrow, sell, distribute, or create derivative works based in whole or in part on the elements and products present by the Seller.


7. Contract Termination

7.1. In the event of non-payment of amounts due by the Client, STUDIO CUOIO may terminate the contract within 15 days from the reminder sent by email and which has not been followed by the full payment of the principal price, interest, and penalty clause.

7.2. In the event of termination by the Client, the deposit, if any, will not be refunded. If no deposit has been paid, STUDIO CUOIO shall be entitled to claim from the Client a termination indemnity equivalent to 30% of the price of the Products and Services of which the order has been terminated by the Client.


8. Liability and Warranty

8.1. STUDIO CUOIO undertakes to carry out the requested services with due care.

8.2. Legal warranty for all Clients: In accordance with Articles 1641 to 1643 of the Civil Code, STUDIO CUOIO is obliged to guarantee the Products against hidden defects. The Seller is not obliged to guarantee the Products against apparent defects, which the Client could or should have noticed at the time of purchase or delivery. Only the invoice or the purchase order serves as a warranty certificate for the Client vis-à-vis the Seller. These documents must be kept by the Client and presented in their original version.

8.3. Additional legal warranty for consumers: In accordance with Article 1649 quater of the Civil Code, the Client who is a consumer also has a legal warranty of two years for all conformity defects existing at the time of delivery of the Product and which appeared within two years from that date. The consumer must inform STUDIO CUOIO of the existence of the conformity defect in writing within a maximum period of two months from the day on which he discovered the defect, under penalty of forfeiture of his right to claim. This warranty does not apply in the event that the failure results from incorrect use, external cause, improper maintenance, normal wear and tear, or any use that does not comply with the instructions given by STUDIO CUOIO.


9. Confidentiality

The elements given by the Client to STUDIO CUOIO are under the sole and entire responsibility of the Client. STUDIO CUOIO undertakes to process personal data in accordance with the law of December 8, 1992, on the protection of privacy with regard to the processing of personal data.

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STUDIO CUOIO bv

Azalealaan 31 - 2980 Halle-Zoersel BELGIUM


IVA BE0685 615 301

Tel +32 486 73 60 69

Mail@studiocuoio.com

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